1. About Us
Business name: Drozelonswyx
Address: 266 Great North Road, Winton 9720, New Zealand
Phone: +64 32 367 729
Email: talk-ask-info@drozelonswyx.world
Website: drozelonswyx.world
2. Scope
This Privacy Policy explains how Drozelonswyx collects, uses, stores, and discloses personal information received from visitors and customers of drozelonswyx.ddd. It applies to all personal data processed in connection with our products and services and reflects our obligations under the New Zealand Privacy Act 2020 and, where applicable, the EU General Data Protection Regulation (GDPR).
3. Personal Data We Collect
We may collect the following categories of personal data:
- Identity data: full name
- Contact data: email address, telephone number, delivery address
- Order data: products ordered, purchase history, delivery notes
- Technical data: IP address, browser type, operating system, pages visited, time on site
- Cookie data: preferences stored via cookies – see our Cookie Policy
- Communication data: messages submitted through our contact or order forms
4. How We Collect Data
- Directly from you when you complete our order or enquiry form
- Automatically via cookies and similar tracking technologies when you browse our website
- From third-party analytics services (e.g. Google Analytics) subject to your cookie consent
5. Purposes and Legal Basis for Processing
We process your personal data on the following bases:
- Contract performance – to process your order, arrange delivery, and handle returns
- Legitimate interests – to improve our website and services, and to detect fraud
- Consent – to send marketing communications (where you have opted in) and to place non-essential cookies
- Legal obligation – to comply with tax, consumer protection, and data protection law
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes set out above. Typical retention periods are:
- Order and transaction records: 7 years (for tax and legal compliance)
- Customer enquiry records: 2 years from last contact
- Marketing consent records: until consent is withdrawn
- Website technical logs: up to 13 months
7. Data Sharing
We do not sell your personal data. We may share your data with:
- Delivery partners and logistics providers to fulfil your order
- Payment processors operating under their own privacy policies
- IT service providers and cloud hosting services used to operate our website
- Analytics providers (in aggregated or anonymised form where possible)
- Regulatory bodies or law enforcement where we are legally required to do so
Any third party processing data on our behalf is required to maintain appropriate security measures and to process data only on our documented instructions.
8. International Transfers
Some of our service providers may be located outside New Zealand or the European Economic Area. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses or adequacy decisions.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access – request a copy of the data we hold about you
- Right to correction – request that inaccurate data be corrected
- Right to deletion – request that we delete your data (subject to legal obligations)
- Right to object – object to processing based on legitimate interests or direct marketing
- Right to restriction – request that processing is restricted in certain circumstances
- Right to portability – receive your data in a structured, machine-readable format
- Right to withdraw consent – withdraw consent at any time without affecting prior lawful processing
- Right to complain – lodge a complaint with the Office of the Privacy Commissioner (New Zealand) or a relevant supervisory authority in your country
To exercise any of these rights, contact us at: talk-ask-info@drozelonswyx.world
10. Security
We implement technical and organisational measures appropriate to the risk, including HTTPS encryption, access controls, and regular security reviews. No method of transmission or storage is 100% secure, but we take reasonable steps to protect your data.
11. Cookies
We use cookies and similar technologies on our website. For full details, please see our Cookie Policy.
12. Children
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data to us, please contact us and we will promptly delete it.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the revised policy.
14. Contact
For any privacy-related queries, to exercise your rights, or to raise a concern, please contact:
Drozelonswyx
266 Great North Road, Winton 9720, New Zealand
Email: talk-ask-info@drozelonswyx.world
Phone: +64 32 367 729